SERVICE ASSURANCE

SERVICE ASSURANCE

1. service policy
Our company after-sales service center adheres to the philosophy of “customer satisfaction first, solving problems from the perspective of customers”. We constantly improving the quality of customer service, so that all users can obtain satisfactory and professional services.
Service guarantee: strictly abide by the national “three guarantees” provisions
Servicecontents: customer consultation service, accept all product repair applications, arrange products to return to the factory for repair or provide technical personnel to repair
Unified after-sales service telephone: +86 13102235008
2. Quality control system
All products have a unique product identification number, which will be recorded in the product service system once sold to facilitate customer consultation and repair and enjoy complete after-sales service.
Product quality strictly comply with the national and industrial standards, according to the ISO9001:2000, ISO13485 quality management system .
Product packaging meets the relevant standards. Each one has the  packing list, quality certificate, product specification, warranty card, to ensure the normal use of products and provide after-sales maintenance vouchers.
3. Product warrantyThe whole machine is guaranteed for 1 year.
All repairs and parts replacement are free during the warranty period.
Over  the warranty period, only the cost of parts will be charged.  lifelong maintenance service, long – term supply of spare parts.
The whole machine is guaranteed for 1 year.
All repairs and parts replacement are free during the warranty period.
Over  the warranty period, only the cost of parts will be charged.  lifelong maintenance service, long – term supply of spare parts.